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Physio is more than massage: What to expect from working with a TPC physio

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Physio is more than massage: What to expect from working with a TPC physio
23 OctHealth, Lifestyle

Over the many years The Physio Co (TPC) has been in operation, our client care team has spoken with literally thousands of Aussie seniors about their physical health needs, and explained how guided physiotherapy sessions might help them become stronger, more mobile, and confident in their day-to-day life.

One question that keeps popping up in these calls is around physiotherapy versus massage. People often confuse the two treatments, and while our trained physios sometimes include massage in their sessions with clients, there’s a whole lot more to physiotherapy than just that one treatment.

With this in mind, we thought we’d take this opportunity to explain more fully how our TPC physiotherapists work with their clients.

As you will see, massage is only one small piece of the ‘TPC physio pie’ – there are numerous different modalities of treatment ideas we conduct in our service to help seniors live their best life. Let’s explore them …

1. Exercise for strength and mobility

One of the key components of physiotherapy is exercise.

As we age, our muscles and joints can become stiff or weak, making everyday activities a lot harder. Our team of physiotherapists design exercise programs that are tailored towards our clients’ specific needs and abilities. These exercises can help:

  • Increase strength and flexibility.
  • Reduce the risk of falls.
  • Improve balance and coordination.
  • Alleviate pain from different conditions.

2. Education for better self-care

Another crucial part of physiotherapy is education.

Understanding how your body works and what might be causing your discomfort can be empowering. We teach you simple ways to manage pain, improve posture, and move better in your daily life.

By educating you about your condition, we help you take control of your health and prevent future injuries. This may include advice on:

  • Safe ways to get in and out of your chair or bed at home.
  • Tips for managing chronic conditions like arthritis or osteoporosis.
  • Types of gait aids which are helpful.
  • Tips and tricks to make day-to-day activities easier, and more.

3. Walking training

Poor walking patterns can lead to pain, balance problems, and an increased risk of falls.

Our physiotherapists assess how you walk and move, identifying any issues that could be affecting your mobility.

We work with you to improve posture, helping reduce strain on your joints and muscles.

Gait training can help you walk more confidently and comfortably, whether you use a walking stick, a frame, or no assistive device at all.

4. Support for recovery after surgery or injury

If you’ve had surgery or an injury, physiotherapy can play a vital role in your recovery.

We help you regain strength and mobility through a personalised rehabilitation program, so you can get back to doing the things you love.

Whether you’re recovering from a joint replacement, a fall, or a stroke, we are here to support your progress every step of the way!

Summing up: Your partner in health

At The Physio Co, we understand that every person is unique.

Our services are designed to meet the individual needs of seniors, promoting a healthy and active lifestyle.

Whether it’s through personalised exercise plans, hands-on manual therapy, or education about managing your condition, we’re dedicated to helping you feel your best.

If you think we can help you (or your elderly Mum or your Dad) get back to doing something they love, please contact our customer care team to find out how we can work together.

 

Article written by TPC physiotherapist, Leon Dawood

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The Physio Co Cancellation Policy is as follows:

We require 3 hours notice otherwise the session will be charged at full cost. If the client cancels within 24 hours, the appointment will be charged at half price. Anything after 24 hours, there will be no charge. Medical reasons are of course exempt from the above, as long as we have been made aware one hour prior to the appointment. If you are ever unsure, please call the client care team at 1300 797 793.

DIRECT DEBIT REQUEST SERVICE AGREEMENT
COMPANY NAME: THE PHYSIO CO AUSTRALIA PTY LTD
ADDRESS: 25 DORCAS STREET, SOUTH MELBOURNE, VIC, 3205
CONTACT DETAILS: 1300 797 793

This is Your Direct Debit Service Agreement with THE PHYSIO CO AUSTRALIA PTY LTD (ABN: 54120918854). It explains what Your obligations are when undertaking a Direct Debit arrangement with us It also details what our obligations are to You as Your Direct Debit provider. Please keep this agreement for future reference. It forms part of the terms and conditions of Your Direct Debit Request (DDR) and should be read in conjunction With Your DDR authorisation.

Definitions

account means the account held at Your financial institution from which we are authorised to arrange for funds to be debited
agreement means this ment Agreement between You and us.
banking day means a day other than a Saturday or a Sunday or a public holiday listed throughout Australia.
debit day means the day that payment by You to us is due.
debit payment means a particular transaction where a debit is made.
direct debit request means the Direct Debit Request between us and You,
us or we means THE PHYSIO C0 AUSTRALIA PTY LTD, (the Debit User) You have authorised by requesting a Direct Debit Request.
You means the customer who has signed or authorised by other means the Direct Debit Request
Your financial institution means the financial institution nominated by You on the DDR at which the account is maintained

  1. Debiting Your account
    1. By signing a Direct Debit Request or by providing us with a valid instruction, You have authorised us to arrange for funds to be debited from Your account, You should refer to the Direct Debit Request and this agreement for the terms of the arrangement between us and You.
    2. We will only arrange for funds to be debited from Your account as authorised in the Direct Debit Request.
      Or
      We will only arrange for funds to be debited from Your account if we have sent to the address nominated by You in the Direct Debit Request, a billing advice which specifies the amount payable by You to us and when it is due,
    3. If the debit day falls on a day that is not a banking day, we may direct Your financial institution to debit Your account on the followrng banking day. If You are unsure about which day Your account has or will be debited You should ask Your financial institution.
  2. Amendments by us
    1. We may vary any details of this agreement or a Direct Debit Request at any time by giving You at least fourteen (14) days written notice
  3. Amendments by You
    You may change* , stop or defer a debit payment, or terminate this agreement by providing us with at least 30 days notification by writing to-
    THE PHYSIO CO AUSTRALIA PTY LTD
    25 DORCAS STREET, SOUTH MELBOURNE, VIC, 3205
    Or
    by telephoning us on 1300 797 793 during business hours;
    Or
    arranging it through Your own financial institution, which is required to act promptly on Your instructions.
    *Note: in relation to the above reference to ‘change’, Your financial institution may ‘change’ Your debit payment only to the extent of advising us THE PHYSIO CO AUSTRALIA PTY LTD of Your new account details.
  4. Your obligations
    1. It is Your responsibility to ensure that there are sufficient clear funds available in Your account to allow a debit payment to be made in accordance with the Direct Debit Request.
    2. If there are insufficient clear funds in Your account to meet a debit payment:
      • You may be charged a fee and/or interest by Your financial institution;
      • You may also incur fees or charges imposed or incurred by us, and
      • You must arrange for the debit payment to be made by another method or arrange for sufficient clear funds to be in Your account by an agreed time so that we can process the debit payment.
    3. You should check Your account statement to verify that the amounts debited from Your account are correct
  5. Dispute
    1. If You believe that there has been an error in debiting Your account, You should notify us directly on 1300 797 793 and confirm that notice in writing with us as soon as possible so that we can resolve Your query more quickly, Alternatively You can take it up directly With Your financial institution.
    2. If we conclude as a result of our investigations that Your account has been incorrectly debited we Will respond to Your query by arranging for Your financial institution to adjust Your account (including interest and charges) accordingly. We Will also notify You in writing of the amount by which Your account has been adjusted
    3. If we conclude as a result of our investigations that Your account has not been incorrectly debited we Will respond to Your query by providing You with reasons and any evidence for this finding in writing.
  6. Accounts
    You should check:
    • with Your financial institution whether direct debiting is available from Your account as direct debiting is not available on all accounts offered by financial institutions.
    • Your account details which You have provided to us are correct by checking the against a recent account statement,- and
    • with Your financial institution before completing the Direct Debit Request if You have any queries about how to complete the Direct Debit Request.
  7. Confidentiality
    1. We will keep any information (including Your account details) in Your Direct Debit Request confidential. We will make reasonable efforts to keep any such information that we have about You secure and to ensure that any of our employees or agents who have access to information about You do not make any unauthorised use, modification, reproduction or disclosure of that information.
    2. We will only disclose information that we have about You:
      • to the extent specifically required by law; or
      • for the purposes of this agreement (including disclosing information in connection with any query or claim).
  8. Notice
    1. If You Wish to notify us in writing about anything relating to this agreement, You should write to
      THE PHYSIO CO AUSTRALIA PTY LTD
      25 DORCAS STREET, SOUTH MELBOURNE, VIC, 3205
    2. We Will notify You by sending a notice in the ordinary post to the address You have given us in the Direct Debit Request.
    3. Any notice will be deemed to have been received on the third banking day after posting.

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